Are you passionate about helping customers and solving technical problems? Are you comfortable navigating IT systems and have a general knowledge of computers? We are currently looking for a technical support agent for a position with Nets in Latvia.
You might know Nets from NemID and MitID, which most Danes use in their daily lives. Your role will be to provide support to various customers from Denmark via email and phone while working within a Danish team in Latvia’s capital, Riga.
Riga is an exciting place to live, full of culture and all the amenities a big city has to offer. It’s a different destination compared to many of the Southern European countries we usually collaborate with – but in a good way.
Here’s what you’ll get:
- ✈ The company will cover your flight to Latvia
- You will be picked up from the airport upon arrival
- ⛪ Free hotel accommodation for the first 30 days
- A welcome package including a local phone number and 10 bus tickets, so you can confidently get around from day one
- You will have a stable job with a good local salary and the possibility of a monthly bonus
Training is, of course, provided, and you won’t speak with customers until you’ve learned everything necessary to provide technical support – it’s not as complicated as it sounds, and anyone willing can learn it!
Additionally, this experience will be a great addition to your CV and a life-changing adventure as you live and work in a different culture.
We’re looking for someone who:
- Speaks fluent Danish and has a certain level of English
- Loves helping customers and solving technical problems
- Has experience using the new MitID
- Is eager to live in an exciting part of the world
- It’s a big plus if you have a high school education or higher
And of course, you should be excited about the opportunity to explore the world and experience something completely new while working in a Danish team and communicating with Danish customers!
Apply now and start a great journey
Kick off your gap year on the right foot by letting us help you land a job abroad! If this position sounds like something for you, upload your CV directly below. We look forward to hearing from you.