If you are an avid auto enthusiast, join our client’s exciting Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands.
*IMPORTANT: Kindly note that this role is offered on a Work-From-Home-Basis in Greece. You need to live in Greece or be willing to relocate to Greece (relocation package included).*
We are looking for Dutch speaking talents to join our client in Greece – who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.
Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.
Main responsibilities:
- Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
- Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
- Respond to inquiries about products and services, offering expert advice on a range of car-related matters
- Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
- Turn every customer into a happy customer!
- Enjoy your time in Greece
What you will bring:
- Fluency in Dutch
- Very good use of English – both in written and spoken language
- A profound passion for cars is a big plus
- Work experience as a customer support/customer care representative for at least 6 months will be preferred
- Highly developed communication skills
- A genuine problem-solving mentality and a deep sense of ownership
- Tech savviness and learning agility
- A positive attitude
What our client offers:
- Complete support to help you ease your relocation to Greece (flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth &Â development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- The opportunity to work for a Great Place to Work-Certified Company
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all.
