Danish Responsible Gaming Analyst in Malta

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Are you interested in online gaming and casinos, and would you like to combine a stay abroad with practical work experience for your CV? Then this job opportunity is definitely for you!

Create a life and daily routine in Malta, while being primarily responsible for monitoring and analyzing Responsible Gaming behavior. We are looking for a candidate with a keen eye and attention to detail. You will be responsible for analyzing users’ gaming behavior and reaching out to those at risk of developing a gambling addiction. In other words, you must ensure that all gaming is conducted responsibly in accordance with the company’s guidelines.

What you’ll get:

  • ⛪ Assistance with finding housing
  • Attractive salary package
  • ✅ Flexible working hours
  • Wellness benefits
  • Day off on your birthday
  • ⛱️ Free access to a beach club and complimentary party tickets
  • Monthly social activities
  • Private health insurance
  • Free transportation home after late shifts
  • Free breakfast and lunch in a brand-new penthouse kitchen

And you won’t lack refreshments: fresh fruit, tea, and coffee every day.

Your tasks will include:

  • Analyzing risk reports to track potential addictive gaming behavior
  • Contacting players who are at risk via phone or email and offering help in accordance with internal guidelines
  • Following up and blocking accounts if necessary
  • Preventing gaming among minors
  • Handling risks and possible refunds for selected players
  • Reviewing follow-up reports daily, weekly, and monthly
  • Managing complex cases and making recommendations to management regarding player protection
  • Suggesting improvements to internal procedures and activities to ensure responsible gaming behavior

You will work closely with the gaming manager on site to ensure a responsible gaming culture through information and education. The position is full-time, and the work is conducted physically at the company’s address. The start date is as soon as possible.

We are looking for someone who:

  • Is 18 years or older
  • Thrives in an international environment
  • Works solution-oriented to support and help vulnerable players
  • Is independent and not afraid to “get stuck in”
  • Has 1 year of experience in iGaming, or experience from a similar job
  • ✒️ Speaks and writes correct Danish and English
  • Is naturally empathetic, caring, and good at listening
  • Loves when things move quickly
  • Is interested in the psychological aspect of addiction

Additionally, it’s preferred that you know a bit about iGaming beforehand, but the most important thing is that you are willing to learn.

We will help you get started – apply now

Take the next step towards an unforgettable stay abroad by sending us your application below. You will hear from us as soon as we have reviewed your application and CV.

Country: Malta

Job start: 27/01/2024

Publication date: February 2, 2024

Job type

Permanent job

Category

Customer Service

Relocation package

Relocation package

Team

Danish

Free insurance

Health insurance

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