Swedish Customer Service in Latvia

Stunning view in Riga
No experience required

Would you like to go abroad during your gap year, and are you not too concerned about having high temperatures year-round? Then you now have the opportunity to come to Latvia, where you will live and work as the Swedish advisory specialist for Western Union in the capital, Riga. If you’re curious about the banking world, this might be just the position you’ve been waiting for.

Latvia is home to UNESCO World Heritage sites such as Riga’s historic center and Struve Geodetic Arc, but it is also known for its beautiful and breathtaking nature, featuring more than 3,000 lakes and vast areas of forests and rivers. When you’re not working, there’s plenty to see and do, and lots of fun to be had with colleagues – including in the nightlife, where you can join a pub crawl or two.

What you’ll get:

  • Paid apartment
  • ✈ Free flight and airport pickup
  • Attractive salary (above the average salary in Latvia)
  • Flexible work schedule
  • Health insurance
  • Professional training
  • Great career opportunities and development
  • Hands-on business experience in the finance world
  • Work in international settings
  • Teambuilding activities
  • Free gym access
  • Access to coaching sessions

You can be sure that help is always at hand if you have questions, and you can always call us.

Your tasks will include:

  • Answering incoming calls from Swedish customers and quickly resolving issues in a constructive manner.
  • Solving any problems with payments, both simple and complicated challenges.
  • Ensuring professional communication between Western Union and the customer.
  • Working based on predefined goals – you will be evaluated based on talk time and customer satisfaction.

The position is 40 hours per week from Monday to Sunday between 09:00-21:00, and the work is conducted physically at the company’s address. Training is fully paid.

We are looking for someone who:

  • Is 18 years old or older
  • Thrives in an international environment
  • Is eager to learn
  • Adapts well to changes
  • Is a problem-solver and detail-oriented
  • Works well in teams
  • Communicates flawlessly in both Swedish and English

The company has a very inclusive and diverse culture, and you will be considered an important team member from day one.

Apply for a job in Latvia and move abroad for your gap year

Does the idea of new experiences abroad excite you? Then hurry up and apply for the job in Latvia so you can kickstart your gap year in style. Upload your motivated application and CV here on the page, and we’ll help you further in the process. You will hear from us shortly after applying.

Country: Latvia

Job start: 17/03/2025

Publication date: June 22, 2023

Job type

Permanent job

Category

Kundeservice Agent

Relocation package

Jobs med flyttepakke

Team

Swedish

Free insurance

Sundhedsforsikring

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Aga Loughran Next Job Abroad

Aga Loughran

Next Job Abroad

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